Performance Management
Performance Management is the key to:
- Achieving the Learning Organisation
- Creating a Career Resilient Workforce
- Developing critical managerial skills (as identified in the Karpin Report on Australia's Leadership and Management Skills)
Other results for the organisation include
- Continuous Improvement
- Improved performance
- Heightened morale
- Increased productivity
In recent years, organisations in both the Public and Private Sectors have come to realize that, in order to improve performance and to get better results, a performance management system is critical.
Such a scheme forms the vital link between an Organisation's strategic plan, business plans, and the individual's own goals and objectives.
How the Performance Management Program is designed and how it is implemented makes the difference between success and failure.
Aims of the workshop include:
- To understand what performance management is
- The elements of the performance management process
- Being able to set goals
- How to give constructive feedback.
Learning outcomes:
On completing the course, participants will be able to:
- Understand what Performance Management is
- Provide effective feedback in a beneficial way both as a manager and as a staff member
Some of the elements of Performance Management training may include:
- What performance management is
- The essential elements of a good Performance Management System
- Potential benefits of a system
- Policy issues
- Goals for the staff member
- Feedback - constructive
- Benefits of feedback
- Coaching for improved effectiveness
- Review and Conclusion
Who should attend?
Anyone who involved in performance appraisals whether managers or staff members.
JMA both designs performance management systems as well as running training programs in the subject. The training may be in relation to a workshop JMA has already designed or an existing program.
Some comments from recent programs:
• You never stifled discussion and ensured everyone had an opportunity to have a say.
• Very informative, constructive and fun. I had a good look at myself and my aspirations for the team. Thank you.
• I found this an excellent presentation.
• Good presentation on a complex subject - very good understanding of the practical aspects and implications.
• All information provided and discussed was excellent.
• Well worthwhile and served as a useful reminder of our real role as managers.
• Wonderful presenter. I came with negative ideas thinking it would be uninspiring - I’m glad I was proved wrong.
• Against initial expectations I actually found this course both enjoyable and extremely informative.
• Well presented - haven’t got a headache & feel sick. Upper Management should do this.