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We concentrate on in-house (designing and running training programs, designing both Human Resources Policies and Performance Management Systems, coaching and counselling, individual training/one-on-one training) and we do it all brilliantly.

JMA Training & Development has been in business since 1986. We are specialists in Training & Human Resource issues.

We deliver creative, productive and results driven training.

We offer consulting advice, career coaching & manager coaching, writing Human Resource policies, designing Performance Management Systems, and designing and presenting training programs.

Our presenters are highly experienced professional facilitators and trainers.

The services we provide can be tailored specifically to meet your organisation's needs.

JMA also offers individual training/one-on-one training. This training is available in all of the areas in which we run in-house training. The training is at an hourly rate. The number of sessions and the content are totally flexible depending on what you want.

We strive to make an improvement for individual's and organisation's through our comprehensive training and consulting services. We are constantly researching and updating our programs to meet the most up to date information available.

The consulting team includes: Eleanor Shakiba, Hedley Galt, and Sarah Howard.

The Consulting Team:

Eleanor Shakiba: Eleanor is a top notch facilitator and trainer. Some of the areas that she specialises in include leadership and management development, team development, communication skills and conflict resolution (her secret favourite). She also runs workshops in applications of Neuro Linguistic Programming (NLP), and does one to one personal mastery coaching.

Hedley Galt: Hedley Galt is committed to creating an inspiring and supportive learning environment that stimulates growth and development and produces measurable results. Her question-based facilitation style ensures that her sessions are highly interactive and inclusive. With a background in sports management, media and entertainment, Hedley has been in a number of frontline management and client servicing roles. She has managed a successful modelling agency where she was responsible for the development and management of models and actors, helping them to improve their communication and presentation skills through workshops and coaching programs

Sarah is the Business Development Manager. There are several strands to her job. She does the marketing for JMA. She is also involved in creating & designing training programs. Sarah has been with JMA Training & Development for the last 6 years. Prior to that, she worked for KPMG also in the training area.

All three also act as consultants in Organisation Development, in the design, development and implementation of Performance Management Programs, and development of Human Resources Guidelines, Policies and Procedures, instructional design, coaching & counselling managers and staff, assisting with staff recruitment and organisational restructuring.

Our brochure on all our services is attached JMA Services

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JMA's training programs include:
  • Business Planning
  • Career Coaching
  • Career Development
  • Customer Service
  • Call Centres
  • Communication Skills
  • Conflict Resolution
  • Decisions Decisions
  • Executive Coaching
  • Effective Business Writing
  • Information Technology and Customer Service
  • Internal Consultancy
  • Leadership
  • Managing Change
  • Managing Diversity
  • MBTI
  • Mentoring
  • Managing People
  • Negotiation Skills
  • Neuro Linguistic Programming (NLP)
  • Performance Management
  • Personal Effectiveness
  • Planning for Retirement
  • Project Management
  • Presentation Skills
  • Staff Selection
  • Strategic Planning/ Business Planning
  • Stress Management
  • Time Management /Setting Priorities and Managing Time
  • Teambuilding and Problem Solving
  • Train the Trainer
  • Women in Leadership
  • JMA also creates customised programs for organisations. So if we haven't listed your specific requirements, just ask !

    Jo McLachlan, the founder of JMA Training & Development passed away on April 24, 2008. She will be greatly missed by all who knew her. She was an inspiration and touched so many hearts in both her work life and personal life.

    Jo McLachlan: Jo had a background in line management and lecturing to undergraduates and postgraduates, and a consulting career in JMA which spans twenty years. She had specific expertise in designing and presenting training programs, instructional design, manager counseling, and developing Performance Management programs. She consults Australia wide.

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